Case Study

Total Synergy is the developer of Synergy, a powerful SaaS business and project management platform for architects, engineers and construction designers.

With a significant product development strategy in play, Total Synergy engaged Checkside to ensure the company was well positioned to handle future growth.

Following our initial business analysis and strategy workshop in 2015, we developed a game plan focused on engaging the team with the business strategy and objectives – and building strong cultural foundations. We designed and embedded the people and performance framework needed to support future growth, developed a clear and distinctive employer brand (in conjunction with Total Synergy’s amazing marketing team) and trained team leaders in implementing key people and performance processes, including delivering our Leadership Turbocharge program.

Over the last 5 years we have developed a high performance operating system and worked with team leaders to set company objectives, cascade these to all team members and drive performance and engagement via regular 1:1s and feedback meetings. We also helped select and implement a fit-for-purpose HR information system (HRIS) and have implemented a new recruitment process to ensure the company is well positioned to attract, select and retain A-Grade talent.

The outcomes for Total Synergy have been clear alignment between employee and business objectives, increased efficiency from their HRIS, consistent processes and improved recruitment outcomes. The company is also enjoying stronger engagement in the brand identity as they gain traction and take on the world!

Scott Osborne, CEO of Total Synergy, commented: “I engaged Checkside because we needed help to improve the way we managed our people — leadership, people management and recruitment. Checkside has helped our leadership and management teams become smarter and more effective at dealing with people and performance matters, and they’ve helped us prioritise important things like employer brand so we’re positioned as an employer of choice in a competitive recruitment environment.

I’d recommend Checkside for companies looking to improve their people and performance processes and embed effective leadership habits. They’ve made a real impact at Total Synergy.”